Faq

We want you to have a great experience shopping and refilling with us. If you can’t find the answer to your question, feel free to email us at info@fostersrefillery.com

What is a refillery? 

A refillery helps reduce single use plastics. Rather than throwing away various household and personal hygiene product bottles, you refill them. Check out our article about refilleries to learn more!

Where in Utah does Foster’s Refillery deliver?

We service Salt Lake, Davis, Weber, Wasatch, Summit, and Utah Counties. For better fuel economy we follow this schedule:

Monday

Wednesday

Friday

Utah and Salt Lake counties

Salt Lake, Davis and Weber counties

Salt Lake, Summit and Wasatch counties

 

Are all deliveries made by bike?

No. We do bike deliveries, weather permitting, in the Salt Lake City proper area. West to Redwood Road, and south to 3900.

What if I have special instructions for delivery?

Add your delivery instructions to the checkout form in the space provided.

How do I know what the total cost of my refill order will be?

Use the estimated cost calculator at check out. We don’t charge you until after delivery, in case the requested amount does not fit into the provided container. 

Why is my refill product $0 at check out?

We charge by the weight in ounces. After we fill your items, we weigh them and send you a payment request. If you want to fill your items to a specific weight, let us know on the check out form. If not specified, we will fill the container.

Do you have a brick and mortar store that I can refill at?

Not at this time. 

Do you sell gift cards?

Yes! Click here to get your virtual gift card.

What are the best containers to refill soap, shampoo, lotion, laundry pods, etc. in?

Glass, as a general rule, works the best for refill containers. Glass is typically the easiest to refill and glass is 100% recyclable. Upcycle old mason jars, use glass Tupperware type containers, or whatever works best for you! If you don’t have a container you want to reuse or convert into a refillable container, consider purchasing one of our locally sourced containers!